What?

I guess at this point in my life, some would say I have gone completely “around the bend” or “over the edge” about this issue of getting more focused, organized and productive. It is no longer just an area of interest for me. It is my career, my passion and pretty much all I want to do for the rest of my life. I believe that studying about and teaching this body of knowledge is my true “calling,” and my fascination with this field continues to grow stronger each day.

If you study any topic diligently, sooner or later you begin to see fascinating connections and begin to understand how the various strands of knowledge and snippets of information come together at a common point. When this starts to happen, you can’t help but wonder about the unifying element of it all. You wonder, “Is there a central idea, concept or focal point that pulls it all together?”

So…is there a focal point or unifying element of getting focused, organized and productive? I’m beginning to think there is!

So What?

If you observe highly focused people, you can usually track their behavior to the same controlling source. If you trace good organizing habits to their source, you always arrive at the same place. If you track down what makes a person highly productive, once again, you find yourself heading in the same direction. It’s as if you backed down the train tracks heading out of New York City until you arrived at their originating point. If you do this, sooner or later, you arrive at or near 42nd Street and Park Avenue…New York’s Grand Central Terminal.

In similar fashion, if you back down the tracks leading to focus, organization and productivity…they take you to the Grand Central Terminal of human beings…the brain.

I often tell people who are struggling to get organized, “If you get your mind right…everything else will begin to easily fall into place.” I suspect most people probably pass this off as a casual statement or consider it tired, worn-out advice. However, in my mind, there is no better advice I can offer. I have studied this topic for a long, long time. I am becoming more convinced that the human brain is the focal point that pulls everything together. Therefore, if you understand more about how the brain works, you will begin to uncover the true secrets of living a more focused, organized and productive life.

Now What?

A friend of mine recently bought a very expensive, very sophisticated new car. Right after he bought it, we jumped in his car and took a short ride. The car is the high-tech automotive equivalent of a thermos. It knows! Just as a thermos somehow “magically” knows to keep cold things cold, and hot things hot…this car knows how to assess various situations and respond accordingly and appropriately. It has enough buttons, switches, bells, whistles, gadgets and features to keep a rocket scientist happy for quite some time. Fortunately, my friend is a maven with regard to such matters, and I am convinced he will learn to use all the technological wonders available in his new car. However, I imagine some people will buy a car just like my friend’s and never learn to use a fraction of the gadgets. All the gadgets will be available, ready for use…but they will get little use out of them until they take the time to understand how these features work.

In a sense, this is a good metaphor for your brain. It also has a lot of interesting bells, whistles, gadgets and features. You increase your ability to take advantage of these wonderful features if you know more about how they work. Here are just a few examples:

• The brain has three separate systems that either work in harmony or compete for control over your behavior. One system is in control of your automatic functions such as breathing, heartbeat, temperature, metabolism, etc. A separate brain system controls your emotional functions. A third system controls your ability to think and exercise sound judgment. Everything works best when the systems are in balance and working together. When you see someone who is focused, organized and productive, the three systems are operating in harmony. The best way to create balance among the three systems is to pace yourself properly (as opposed to overloading your systems with too much input) and simply think about what you are doing…when you are doing it. Another way of saying this is: Do one thing at a time! Somewhat rare behavior these days. The brain systems work together best when you focus on one thing at a time.
  Secrets Of Hypnosis - Hypnotic Success. Personal Magnetism & Hypnotic Attraction, Supreme Self Esteem, Your Brain in Your Underwear, Deep Sleep, Wealth Wizard and More.

• When you begin to overload your brain systems by multitasking, rushing or operating under too much stress, your emotional brain (the limbic system) takes over and starts calling the shots. One part of your emotional brain (the amygdala) hijacks your body and takes total control over your behavior. Although this can be a good thing at times (for example, if you find yourself being chased by a saber-toothed tiger), unlike a thermos, the emotional brain doesn’t always know how to respond appropriately to incoming messages from your five senses. For example, when the incoming messages indicate a tiger is on your tail, every nonessential brain system that doesn’t have a lot to do with running in the opposite direction is essentially shut down. One of the first systems to shut down is the thinking system of your brain (the neocortex). Your emotional brain basically says, “Don’t think…run!” The good news…we are not chased by tigers very often these days. The bad news…the brain doesn’t know that. Anytime you operate under too much stress, the brain thinks a tiger is on your tail and shuts down the thinking functions of your brain. In general, when the thinking functions of your brain are shut down, you default to your habits…good or bad.
  Success Voyeur.

• The moral of this story…if you are going to operate in a state of heightened emotions, you had better install some very good habits in your brain and nervous system to handle things important to you. That’s why they make pilots, astronauts and military people drill on emergency procedures so much. When the amygdala hijacks their bodies, they can still function effectively. Therefore, forming habits is the key to success in getting more focused, organized and productive. Planners, file systems, electronic gadgets and gizmos only work if the proper habits are formed first.
  Your Library For Personal Success. 61 of the greatest eBooks in the world of success literature. Choice collection of wisdom, techniques & principles for success.

• The brain also houses your memory system, which operates much like a sophisticated tape recorder. Unlike a regular tape recorder, the brain’s memory system stores both facts and feelings. When things happen to you, a part of your emotional brain (the hippocampus) records the facts related to what happened and another part (the amygdala, again) records the feelings associated with the facts. When a similar, not necessarily identical, set of facts occur in the future, the tape recorder is turned on and the recorded feelings resurface and strongly influence your behavior. For example, if your parents scared you as a child by saying, “Don’t talk to strangers,” a little too often with a little too much emotion, you may have trouble being a superstar salesperson as an adult. You’ve probably got a tape running that inhibits your ability to perform one of the most critical functions in sales…talking to strangers. Most people have strong tapes related to money, taking orders, giving orders, being assertive and other issues related to being a successful businessperson. Some of your tapes serve you well…some don’t! Learning more about your tapes can be an enlightening experience.
  Drug Rep Success.

• Although people often compare the brain to a computer, it is really better to think of it more as a chemical factory. All instructions issued by the brain are carried out by chemicals call neurotransmitters. Therefore, what you eat, how much you exercise, how you breathe, and anything you do that alters the chemicals flowing through your brain can alter your behavior. Basically, the neurotransmitters running through your brain and nervous system fall into two categories…excitatory or inhibitory. So, take a look at your current life speed and figure out if you need to slow down or speed up. Here’s a hint…learning how to breathe properly is a good use of your time if you want to influence neurotransmitters.

I could go on and on about how the brain, tapes, neurotransmitters and other factors influence behavior. But here’s the main point: If you really want to experience quantum leaps in your ability to get more focused, organized and productive…learn a little more about how your brain works. When you understand more about how the brain works, you can actually begin to exercise some measure of control over it, especially when you are operating under stress. Otherwise, it controls you…and you wonder why you intended to do one thing…but did another thing entirely.

Chris Crouch, president and founder of DME Training and Consulting, is the developer of the GO System. The GO System is a structured training course designed to improve focus, organization and productivity in the workplace and is taught by corporate trainers and professional organizers all over the country. Chris is also author of Getting Organized: Learning How to Focus, Organize and Prioritize and other books that provide practical and easy-to-learn ideas on personal achievement, success and productivity.

Visit http://www.thegosystem.com to learn more about the GO System, to inquire about having Chris speak to your group or organization, to sign up for Chris’ free newsletter providing tips on having a more joyful and productive life, and for additional ideas on improving focus, organization and productive.

To learn about becoming a Certified GO System Trainer, visit http://www.gosystemcertification.com.

In his all time best selling book, Think And Grow Rich, Napoleon Hill mentions in his first chapter that throughout the book he will be referring many times to The Carnegie Secret. He said he would not tell you what that secret is, but when you are ready, it will jump off the page and into your brain. He said, When the Student is ready - the master will appear. The doors will open. The lights will turn green. The ideas will come. The money will come. The people will be there to help you.

Since 1970 we have been teaching the principles of success that Andrew Carnegie commissioned Napoleon Hill to study and share with the world. Napoleon Hill spent his entire lifetime researching the most successful people of all times from around the world.

Many, many times in our classes, workshops, talks, rallies and in our Master Mind Alliance Success Club meetings we have asked this question to those in our audience who had read the book Think and Grow Rich,

What is The Carnegie Secret that Napoleon Hill referred to in his book?
We got all kinds of guesses and some answers that were somewhat close.

HERE IS ——- THE CARNEGIE SECRET

1. Have A Definite Major Purpose.

What is the most important thing you would like to accomplish in your lifetime? Try to define it in one paragraph, even if you have to keep rewriting it a hundred times until it gets as clear as possible. It has to be the most important thing in your life. Mahatma Gandhi’s definite major purpose was to win independence for India from their British rulers. He succeeded. Dr. Martin Luther King’s was equality and the end of oppression for black people. Doctor Jonas Salk’s was to find the cure and end for polio. Thomas Edison’s was the incandescent light bulb. What is yours?

If you don’t currently have what you feel is a definite major purpose, then have a definite major purpose to find your definite major purpose.

It has to be something you want so bad that you think about it all of the time.

2. Be Willing To Stake Your Entire Existence On Achieving It.

Don’t Quit. There Are Many Starters In Life, But Very Few Finishers - When The Going Gets Tough They Quit. A person with a definite major purpose never gives up - no matter how long and tough the road is; instead, they become more determined. Jack London was rejected over 600 times before he finally sold his first piece of writing. Thomas Edison actually failed over 9,999 times before he perfected the incandescent light bulb, and over 5,000 times before he perfected the world’s first phonograph record player. There will be times when everything in you will tell you to quit - to stop trying, but if you hang in there, eventually, you will - you must succeed. Quitters never win and winners never quit.

Persistence is the power to hold on in spite of everything - to endure. It’s the ability to face defeat repeatedly without giving up—to push on even in the face of great difficulty or danger. Persistence means taking pains to overcome every obstacle, to do all that is necessary to reach your goals. You win, because you refuse to become discouraged by your defeats. Those who conquer are those who endure.

3. Keep Intensifying Your Desire.

There are many “firemen” in life that will come along and try to put your fire of desire out. They will give you all kinds of reasons why your idea or goal won’t work and tell you to give it up, forget it, or tell you “You can’t do it.” You have to become an Arsonist. An arsonist sets fires. Every morning when you wake up you have to re-light and re-build the intensity of your fire of desire. You have to eat it, sleep it, walk it, talk it, and concentrate on it until it becomes a red-hot flaming, burning, obsessional desire that will eventually mow down all of the opposition you will face throughout each day. If you don’t, your Sizzle of desire will fizzle down to nothing. I’m not suggesting that you stop talking to or seeing your family and friends - what I’m saying is to keep focused day and night, seven days a week. This will bring into play: THE LAW OF HARMONIOUS ATTRACTION. Your burning desire becomes a magnet. You will attract that which you need; the ideas and plans, the money you need, and the people you need to help you. They will eventually gravitate toward your desire.

4. Have Bulldog Determination And Perseverance That Will Eventually Mow Down All Opposition.

Expect lots of problems, adversities, and discouragement along the way. Go around it - go over it - go under it - or dig a hole through it - but don’t ever turn back. Make your Definite Major Purpose the dominating thought in your mind. It is a known fact that people who have had great achievement - formed the habit of making an “obsession” of their Definite Major Purpose. Andrew Carnegie said to put all of your eggs in one basket and then watch the basket. Andrew Carnegie’s definite major purpose, which he wrote down at an early age and kept in his desk, was to earn as much money as he can in life and then, in the end, to set up the Carnegie Foundation to give it all away to worthy causes. Even after his death long ago, the Carnegie Foundation is still giving away millions every year to help mankind.

I have been teaching The Science of Success Achievement Course since 1970. There were many times when I taught the course to as many as ten different groups per week. Some in major hotels, some in large corporate training rooms, in the YMCA, in hundreds of real estate and insurance offices, in prisons, rehab centers, and for many sales and marketing groups of people.

In all of my classes, (There were ten separate 4-hour classes to the course,) I always told my students at the end of the first class - “For your homework this week, I want you to read the first four chapters of Think And Grow Rich (I always had stacks of the book there to sell them.) As you read each page, write a list of all of the things the author is telling you to do and the things he is telling you not to do. Then, I want you to carry that list with you every day and keep reviewing your list and keep doing the things the author told you to do. And then come back to class #2 next week and tell the class about the list you made, what actions you took as a result of reading the book, and what results you got.”

At the beginning of the class on the following week I would always start out by asking - By a show of hands, how many of you read the first four chapters of Think And Grow Rich? About 2% would raise their hands. The rest didn’t take the time to read it. Then I would ask the 2% How many of you read the first four chapters and made the list I told you to make of all of the things the author told you to do? Usually about three hands went up. I asked each of them - How many items do you have on your list of the things the author told you to do? The first person said three. The second person said nine. The third person said - 90 items

I asked the person who had ninety on her list to come to the front of the classroom.

I said to the others - You people paid good money to take this course because you wanted to achieve greater success. How can you expect the results you hoped for if you aren’t willing to take notes and to put in practice what you are learning?

Then I had the lady read from her list of 90 items. And the class was surprised at how powerful and important the things on her list were.

I asked the class - How many of you are speed reader? All kinds of hands went up. Then I told them about an incident when I was at a party and someone asked me what I do for a living. I told him that I teach a course based around the book Think And Grow Rich. He said, “That’s a book that we teach from at our speed reading school.” Then I asked him, “What were the greatest lessons you learned from the book?” He tried to think and then said, “I don’t remember that book so well.” I later found out that he was a speed-reading instructor. I thought to myself - There’s a guy that can read 10,000 words a minute and remember nothing.

Think And Grow Rich is so powerful that it’s the kind of book you have to read very slowly and carefully, many times until it becomes a part of your life and habits. I have been reading the book every year since 1970. Each year I pull it back off the shelf and let it fire me up for the achievement of my new goals for the year.

THE CARNEGIE SECRET FOR SUCCESS
Excerpt From The book
“The Science Of Success Achievement Course”
By Rick Gettle © 2006

Rick Gettle

Publisher/Author/Consultant/Speaker

http://www.master-mind-alliance.com
Successercising@msn.com

Success Achievement Publisher/Author/Consultant/Speaker - Since 1970

The road to success isn’t necessarily one of motivation and hard work. Happiness and enjoyment should be the path we follow. When I make a sale, I’m not usually happy because I make a sale, but rather I make the sale because I am happy and enjoy working with my customers.

I love the song from South Pacific called Happy Talk, which links happiness, dreams, and success. It’s about life.

Happy talk, keep talkin’ happy talk,
Talk about things you’d like to do.
You got to have a dream,
If you don’t have a dream
How you gonna have a dream come true?
— Happy Talk Music by Richard Rodgers and Lyrics by Oscar Hammerstein II

In setting goals and making up plans of action, drudgery should never enter the equation. Even though you know that you will be working hard, what you’re really doing is dreaming and in that dreaming you should be enthusiastic and happy. How else you “gonna” have a dream come true?

Dr. Sonja Lyubomirsky, happiness guru from the University of California, Riverside, says, “Happy people frequently experience positive moods and these positive moods prompt them to be more likely to work actively toward new goals and build new resources.”

Building new resources generally means meeting more people, learning more, and keeping an open mind. The whole world is available for us to play in. Dr. Lyubomirsky also says, “When people feel happy, they tend to feel confident, optimistic, and energetic and others find them likable and sociable. Happy people are thus able to benefit from these perceptions.”

There is a great audio presentation by Maxell Maltz, M.D. based on his “best seller” Psycho-Cybernetics. It’s abridged and still runs for four hours and twenty-minutes. You can download it directly to your computer and listen to it at your leisure.

Happiness and success are habits. So are failure and misery. Habits can be changed, and Psycho-Cybernetics shows you how. Focusing on the mind-body connection, Psycho-Cybernetics demonstrates how to turn crises into creative opportunities, dehypnotize yourself from false beliefs, and celebrate new freedom from fear and guilt. With this expanded edition of the classic best seller, Dr. Maxwell Maltz personally teaches you more fully than ever before his techniques of “emotional surgery.” - Ad copy for Psycho-Cybernetics

Psycho-Cybernetics is a fun program to listen to, and it ties happiness to success. Aristotle said, “Happiness depends upon ourselves.” We need to take the first step.

We are successful because we are happy, not the other way around. We are motivated because we are having a good time, and having a good time means we’re happy.

People like being around happy people. It’s fun and it’s catching. Who wants to be around someone who is constantly mad at everyone? Abraham Lincoln once said, “Most people are as happy as they make up their minds to be.” That is so true.

Are you happy? You should be. What’s life without being happy? What’s success without being happy? It could be boring and lifeless . . . but then it wouldn’t be success.

Don Doman is a published author, video producer, and corporate trainer. He owns the business training site Ideas and Training (http://www.ideasandtraining.com), which he says is the home of the no-hassle “free preview” for business training videos. He also owns Human Resources Radio (http://www.humanresourcesradio.com), which broadcasts HR and business training information, program previews, and training samples from some of the world’s great training speakers twenty-four hours a day. You can listen and learn on Human Resources Radio.

Have you ever asked yourself why can’t I have that great job where they actually respect their employees, an amazing significant other with an amazingly healthy relationship, the ability to attract positive and genuinely good people, or basically the life I truly want and deserve? Everyone has been down this road and unfortunately most of us have not yet found the detour to true happiness and success. You probably wondering how do some people have these great lives and you don’t. Well, it’s not a secret club that only the cool kids know about. In fact, the answer is closer than you think. The solution in making your life truly the life you desire is within yourself. You just have to open your eyes and take a closer look and meeting with the true YOU. We’ve been so wrapped up with keeping up with society and obeying society’s rules that we’ve lost the true essence of ourselves. A key word that will allow you to be able to take a journey within the inner-you and learn how to transform your dreams into reality is ‘manifestation’.

Learning to manifest your life is essential to truly be happy with the life you want to live. Manifestation is not simply another typical self-improvement methodology. It goes a bit deeper than just self-help tips. You’ll learn wonderful techniques that will allow you to attract anything that you desire in a faster and more effective way. You can learn conscious creation, mind power, and more importantly reality-making. In a nutshell, manifestation is the ability to visualize a specific goal and learn to make it a part of reality, your life. This is not an easy task to do, because then everyone would have what he or she truly desire. The key to this way of living is possible, but with the understanding that faith and the will to make your goals come true are strongly in action. If this is understood then you are able to live a happy and joyous state.

Manifesting your life will ultimately help you create the life you truly desire from the inside-out. First, you have to understand who you are, who you are capable of becoming, and who you want to be. The way to understand this is looking inside your inner self and finding what you truly want in life. You have to be aware of the person you want to be. Once this is established, which by the way is a huge step that most of us have not yet taken, then you are ready for the next huge leap of actualizing your goals basically manifestation can now begin. As mentioned earlier, having faith is crucial for manifestation to take place. Faith is the energy you put into a desire. This energy most be used positively in order for anything to function properly. You have to be disciplined and be able to concentrate on this energy. After this energy is established you are ready for a more hands on process of actualizing your dreams. It’s a very simple concept, I’m sure most of you have heard of it. Taking action, taking control on the situation and making it happen.

The concept of learning to manifest your life can be summed up into 3 easy steps. First, you must take a journey within yourself and understand who you are, what you desire, and that you want something to change in your life in order for your desires to come true. Secondly, you must have faith that your desires that worth coming true and that you will excel in your life. This energy will allow you to accomplish step 3. Finally, you must take action in your life. You now at this point have realized your desires and have faith that they will come true. So taking action will be a piece of cake, because you have the energy to push you to your dreams and actualizing them. You have the desires of transforming your dull life to a meaningful life. I hope all of this has been inspirational for you and will push you to learn to manifest your life!

I am currently a senior at the University of Texas at Austin

I was watching an MTV interview one day. The reporter was interviewing the popular singer Kid Rock on how he went from being a no-name singer to a world-renown music icon. Now normally, I don’t pay attention to what pop icons say because it’s usually nothing worth digesting, but something that Kid Rock said in this interview really got me thinking.

“How did you go from being basically a nobody on public access television to the huge success you are today?” The reporter asked.

“Simple. I pretended I was big shit. I always thought of myself as big shit. And you know what—that’s exactly what I became.” Rock replied (with obvious bleeps included).

At first I thought this comment was vulgar and arrogant and in some ways it was, but when you really think about it, Kid Rock was telling all of us his recipe for success—A recipe that any one of us can follow in our own lives.

Law of Success #1: Project Yourself Where You Want to be and Eventually You Will Get There

Even though Kid Rock started out with almost no money, and doing cheesy parts on public access television; this did not phase him from where he envisioned himself to be. He envisioned himself as a huge celebrity pop music icon that he is today, even when he wasn’t. That projection is an important part of success. We are where we think ourselves to be and if we want to achieve something greater in our lives, we first must change our mental outlook to adopt that which we desire. Now, that’s a more philosophic and vague statement that will leave the majority of people scratching their heads and Kid Rock has me beat in simplistically breaking this statement down into something we can all understand, “If you think you’re big shit—You’ll become big shit.” It’s that simple.

This is one of the most important secrets of success that many people fail to fully grasp. They complain about not being able to get anywhere in life, and they blame all of their misfortunes in their life that barred their path towards accomplishing anything. They are missing the first crucial step towards success and confidence which is changing how they see themselves. You can’t become CEO if you don’t envision yourself already as one. You can’t become a world-class triathlete if you envision yourself as being mediocre. You can’t become a well-known singer if you think of yourself as small-time.

Success begins and ends in the mind. That is the only difference between you and those you see on television or read about in magazines. Sure, success for some might come easier than for others, but true happiness with your life comes from your ability to set goals, overcome challenges, and fulfill life-long dreams. Everyone’s success is measured by their own unique scale of how they want to live their lives.

So, all of us can learn an important lesson on success from Kid Rock. Project ourselves where we want to be right now, and eventually we will rise to meet that level of expectation.

Tristan Loo is the founder of Alternative Conflict Resolution Services, a management consultancy based out of San Diego County, Calfornia. Tristan is a former police officer, conflict expert, professional mediator, and negotiator. Tristan gained his experience by actively engaging conflict out on the streets, honing his knowledge and understanding of conflict during hundreds of dangerous encounters with hostile and violent subjects. Tristan is the author of Street Negotiation–How to Resolve Any Conflict Anytime.

For FREE Conflict Articles and Products, please visit our website at http://www.acrsonline.com or email us directly at info@acrsonline.com

Have you ever thought what the difference was between really successful people and those who never seem to get ahead? Believe it or not, the difference between them has nothing to do with money, material possessions, or fame, or luck. The difference is that successful people exude happiness and energy, whereas the not-so-successful people out there, go through their daily routine, day after day, just to make ends meet.

So What Does the Successful Person Know That The Average Person Doesn’t?

The successful person knows three important things: time, risk, and flexibility. The successful person knows that money, love, and fame can be won and lost and won back again. These things are replaceable. What is not replaceable is time. Time for the successful person is the most valuable thing in the world because it is the one thing that we can not replace. Our time on this Earth is limited—and for the sake of this article, we are not going into any philosophical or religious arguments. Time is the most valuable commodity that you have and no matter who you are; all of us have a fixed amount of time that slowly trickles away.

The Ability to be Flexible

Everyone has goals and expectations for their life. Some reach them and others don’t. Those who don’t reach their goals always complain about some misfortune in their life—some chain of events that made them miss their opportunity to excel. What they don’t realize is that there will always be misfortunes in their lives. There will always be things that go wrong. There will always be someone or something that stands in their way. Successful people are no different in this regard. The difference therein lies with the ability to be flexible in life to adapt to changes and find ways around them to reach the goal. Disgruntled dreamers get discouraged easily when things don’t go their way, do’ers are flexible enough to find new ways of making that goal a reality when they encounter an obstacle.

Successful People Know the Value of Good Health

Successful people know the value of good health. Being healthy not only allows you to hold onto more time during your life, but it also makes the quality of time you spend here on the earth more enjoyable. A person who is overweight and feeling unhealthy will not be able to fully enjoy the precious time that they have been given. Health is extremely important because a healthy body helps shape a healthy mind and overall healthy spirit—a spirit that is ready to take on new challenges.

Risk is Not Always a Gamble

An attribute inherent with many successful people is that they are willing to take risks. We should make clear the difference between calculated risks and Russian roulette. Successful people know that they cannot push ahead without risking a little of what they already have to get there, but they are not careless when making these decisions. Successful people research, study, and test out their plans before they make that leap into uncharted territory—and they do it with their full momentum. Risk is scary, none of us like to be outside our comfort zones, but sometimes the reward can be worth that risk and to be successful, you must know what risks are worth taking for you to get ahead.

Tristan Loo is the founder of Alternative Conflict Resolution Services, a management consultancy based out of San Diego County, Calfornia. Tristan is a former police officer, conflict expert, professional mediator, and negotiator. Tristan gained his experience by actively engaging conflict out on the streets, honing his knowledge and understanding of conflict during hundreds of dangerous encounters with hostile and violent subjects. Tristan is the author of Street Negotiation–How to Resolve Any Conflict Anytime. For FREE Conflict Articles and Products, please visit our website at http://www.acrsonline.com or email us directly at info@acrsonline.com